TERMS AND CONDITIONS

Effective Date: 16/03/2026
Company Name: FiveMo

1. Introduction

These Terms and Conditions govern your use of our website and services. By booking a tour or using our website, you agree to these terms.

2. Booking & Payments

  • All bookings are subject to availability.

  • A deposit or full payment may be required to confirm your booking.

  • Prices are quoted in [currency] and may vary depending on availability, season, and customizations.

3. Cancellations by Customer

  • Cancellations must be made in writing via email.

  • Cancellation charges may apply depending on how close the cancellation is to the travel date.

  • Any non-refundable costs (hotels, transport, permits) will be deducted.

4. Changes & Amendments

  • Changes to your itinerary may be possible but are subject to availability.

  • Additional charges may apply.

5. Cancellations by Us

We reserve the right to cancel or modify tours due to unforeseen circumstances such as weather, safety concerns, or operational issues. In such cases, we will offer an alternative or refund where applicable.

6. Travel Insurance

We strongly recommend all customers have valid travel insurance covering cancellations, medical emergencies, and travel disruptions.

7. Liability

FiveMo acts as a tour operator coordinating services such as transport, accommodation, and activities. While we take all reasonable care, we are not liable for:

  • Delays or disruptions beyond our control

  • Loss or damage of personal belongings

  • Injuries or incidents during the tour

8. Customer Responsibility

Customers must:

  • Provide accurate personal and travel information

  • Comply with local laws and regulations

  • Follow guide and driver instructions for safety

9. Website Use

All content on this website is for general information and may be updated without notice.